ImoLaza is committed to providing our customers with high-quality products and services. If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy.
You may request a refund within 30 days of your purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
To initiate a refund, please contact us at firstname.lastname@example.org with your order number and reason for the refund request. Once we receive your request, we will review it and notify you of the status of your refund within 5 business days.
Refunds will be issued for the full purchase amount of the item, minus any applicable fees such as shipping and handling fees, restocking fees, or other charges as outlined in the terms and conditions of your purchase.
Refunds will be issued through the same payment method used for the original purchase, unless otherwise requested by the customer.
Certain items may be non-refundable, such as digital downloads or personalized items, as outlined in the terms and conditions of your purchase.
Final Sale Items
Items marked as final sale cannot be returned or refunded.
Changes to Refund Policy
ImoLaza reserves the right to modify this refund policy at any time, without prior notice. Any changes will be reflected on our website and will apply to all purchases made after the date of the policy update.
If you have any questions or concerns about our refund policy, please don't hesitate to contact us.